IATA - BSP Essentials for Travel Agents
Academische opleiding
399€
BSP Essentials for Travel Agents is a training program providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents. It is designed to raise the learner’s awareness of the BSP system and processes and improve an Agent’s efficiency and level of knowledge. This program is intended to explain elements of the BSP system that are common to all parts of the world and is divided into five learning modules covering the fundamental components of the BSP system. The five e-learning modules that make up this program, may be studied on their own, or combined as part of this IATA BSP Essentials for Travel Agents program. If combined under this program, the final examination will need to be purchased separately
What you will learn
Upon completing this course you will have the skills to:
- Discuss basic BSP processes, common terms, abbreviations, reporting calendar and billing reports
- Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
- Perform all procedures related to document refunding and voiding
- Process credit card payments and prevent credit card fraud
- Investigate the status of BSP transactions and handle remittance procedures Manage agency credit and debit memos
Course content
The key topics that are covered during this course include:
- The IATA Billing and Settlement Plan
- BSPlink training
- BSP standard traffic documents
- BSP agent billing reports and remittance procedures
- IATA Accreditation
Who should attend
This course is recommended for:
- Travel agency owners
- Accountants and travel agency back-office personnel
- Travel agents
- Airline billing staff
Certificate awarded
Upon successful completion of the exam/assessment, you will be awarded a Certificate that you can print for your records.